All Systems Operational

United States Instance - Change Healthcare Stratus Imaging PACS Operational
United States Instance - Change Healthcare Stratus Imaging Viewer Operational
United States Instance - Change Healthcare Stratus Imaging Archive Operational
United States Instance - Change Healthcare Stratus Imaging Share Operational
United States Instance - Change Healthcare Stratus Imaging Analytics Operational
Hosted PACS (OCI/SWL) Operational
Canadian Instance - Change Healthcare Stratus Imaging Share Operational
Canadian Instance – Change Healthcare Stratus Imaging Analytics Operational
United Kingdom and Ireland Instance - Change Healthcare Stratus Imaging Share Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Region: United States - Planned Stratus Imaging Share and Stratus Imaging PACS Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 18:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:30 EDT
Scheduled - Dear Customer,

To support the continued reliability and performance of our services, Optum will be performing planned
cloud maintenance that will result in a brief service interruption for Stratus Imaging Share, and Stratus
Imaging PACS

Region: United States
Maintenance Date: Monday, October 5th, 2026
Maintenance Window: 6:30 EDT – 6:45 PM EDT
Expected Service Interruption: 15 minutes

During the service interruption, the affected applications and communication with the cloud service will be temporarily unavailable.

For Stratus Imaging PACS and Stratus Imaging Share, studies sent during the interruption are expected to remain queued on the Edge Server and transmit automatically once cloud connectivity has been restored. Customers should review and follow their organization’s established downtime procedures for critical imaging workflows during the maintenance window.

No technical changes or configuration updates are required by customers as part of this maintenance.

For real-time monitoring, including any changes to the maintenance duration or scope, customers are
recommended to follow our Change Healthcare Stratus status page located here: https://status.ein.changehealthcare.com/

If you have any questions regarding this notice, please reach out to us via the Customer Support Portal
located here: https://enterpriseimaging-support.optum.com/

Sincerely,

Stratus Customer Support Team
Sep 19, 11:03 EDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Region: Canada - Planned Stratus Imaging Share, Stratus Imaging PACS, and Stratus Imaging Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 18:45 EDT
Update - We are continuing to verify the maintenance items.
Oct 1, 18:43 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 18:42 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 18:32 EDT
Scheduled - Dear Customer,

To support the continued reliability and performance of our services, Optum will be performing planned
cloud maintenance that will result in a brief service interruption for Stratus Imaging Share, Stratus
Imaging PACS, and Stratus Imaging Analytics.

Region: Canada
Maintenance Date: Thursday, October 1st, 2026
Maintenance Window: 6:30 PM EDT – 6:45 PM EDT
Expected Service Interruption: 15 minutes

During the service interruption, the affected applications and communication with the cloud service will be temporarily unavailable.

For Stratus Imaging PACS and Stratus Imaging Share, studies sent during the interruption are expected
to remain queued on the Edge Server and transmit automatically once cloud connectivity has been
restored. Customers should review and follow their organization’s established downtime procedures for
critical imaging workflows during the maintenance window.

No technical changes or configuration updates are required by customers as part of this maintenance.

For real-time monitoring, including any changes to the maintenance duration or scope, customers are
recommended to follow our Change Healthcare Stratus status page located here: https://status.ein.changehealthcare.com/

If you have any questions regarding this notice, please reach out to us via the Customer Support Portal
located here: https://enterpriseimaging-support.optum.com/

Sincerely,

Stratus Customer Support Team
Oct 1, 18:30 EDT
Incident History Powered by Atlassian Statuspage